Privacy Policy

1. Introduction

CloudOut Industries ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other information you provide when creating an account or using our services.
• Usage Data: Information about how you use our services, including call logs, call recordings (where permitted), and interaction with our platform.
• Technical Data: IP address, browser type, device information, and other technical details about your connection to our services.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your requests and inquiries
• Sending administrative messages and updates
• Sending marketing communications (with your consent)
• Monitoring and analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

4. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Third-Party Disclosure

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@cloudout.in.

Last updated: March 12, 2023